Introduction

Felixspin is an online casino games and betting platform that has been gaining popularity in recent years due to its impressive selection of games, user-friendly interface, and generous bonuses. In this review, we will delve into https://felixspin.co.uk the details of Felixspin’s features, services, and overall performance to help readers decide whether it’s a suitable option for their gaming needs.

Brand Overview

Felixspin is owned and operated by Felixon Gaming Limited, a company registered in Malta under license number MGA/B2C/388/2016. The website has been translated into several languages, including English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish, Norwegian, Finnish, Greek, Russian, Czech, Polish, and Romanian.

Registration Process

Signing up for a Felixspin account is relatively straightforward. Upon clicking the "Sign Up" button on the website’s homepage, users are prompted to provide basic personal information, such as their name, email address, date of birth, and password. A unique identifier (username) will be automatically generated during this process.

To verify one’s identity, Felixspin requires new players to upload a scanned copy of their government-issued ID or passport within 72 hours after completing the registration process. Failure to do so may result in account suspension until verification is completed.

Account Features

Once registered and verified, users gain access to various features on their personal profile page:

• Account balances: display current deposits and withdrawals
• Transaction history: logs of all bets placed, wins/losses reported, and payments processed
• Security settings: customizable password strength, account lock/unlock options, etc.
• Bonus tracking: view active bonus details, including wagering requirements
• Deposit methods: store preferred payment options for future transactions

Bonuses

Felixspin offers a range of promotions to attract new players and retain existing ones. Here are some notable bonuses:

• Welcome package: 100% up to €500 + 50 free spins on the first deposit, divided into three stages:
  • First stage (1st deposit): 25 free spins
  • Second stage (2nd deposit): €200 bonus match
  • Third stage (3rd deposit): 25 more free spins and another 100% up to €300
• Reload bonuses: up to 50% on each subsequent deposit, depending on loyalty levels reached by the user
• Loyalty program: gain points for every bet placed; redeem rewards, like cashback or increased bonus percentages

Payments and Withdrawals

Felixspin offers a variety of payment methods:

1. Credit/Debit Cards (Visa/Mastercard)
2. E-wallets (Neteller/Skrill)
3. Prepaid cards (PaySafeCard/Dankort)
4. Bank transfers
5. Mobile payments

Each method has its own minimum and maximum deposit limits, which range from €10 to €50 for e-wallet deposits.

Withdrawal options include all the above payment methods except mobile payments, but with a lower minimum withdrawal amount of €20. The website states an average payout time of 24-48 hours for all payment types; however, these may vary depending on account verification requirements.

Game Categories

Felixspin has divided their extensive game selection into several categories:

1. Slots : video slots from over 10 different software providers
2. Table Games : Roulette (European/Russian/French), Blackjack (Single/Multi/High Limit), Baccarat, and others
3. Live Casino : high-definition streaming of dealer-operated games in real-time
4. Sports Betting : multiple sports with various markets for soccer, tennis, basketball, baseball, ice hockey, etc.
5. Virtual Sports : animated events based on existing sports (e.g., Virtual Football)
6. Lotteries and other specialty products

Each game category has an assortment of titles from a mix of leading game developers.

Software Providers

Felixspin’s diverse library is supplied by:

1. NetEnt
2. Microgaming
3. Evolution Gaming (Live Casino provider)
4. QuickSpin Slots Studio (NetEnt sister company)
5. Betsoft, ELK Studios, Thunderkick, and Pragmatic Play Games among many others

This means users gain access to a broad range of modern games developed by respected studios in the industry.

Mobile Version

Felixspin provides an optimized mobile version that allows seamless gaming on handheld devices using various operating systems like iOS and Android. This includes:

• Responsive website with automatic scaling
• Exclusive mobile-optimized games from providers such as NetEnt, Microgaming, etc.
• User account access for full range of services (account management, deposits/withdrawals, bonuses tracking)

While many live casino titles may not be available on the mobile app due to performance limitations, overall compatibility seems satisfactory.

Security and License

Felixspin ensures player safety through SSL encryption by GeoTrust Inc. They also follow a zero-tolerance policy towards underage betting. The company holds licenses from Malta Gaming Authority (MGA), making it compliant with European Union online gaming laws and regulations.

Regarding the license itself, the brand’s Maltese registration reflects their commitment to abide by EU consumer protection guidelines.

Customer Support

To assist customers in need of assistance or answers to questions, Felixspin maintains a 24/7 customer support team:

• Live Chat: for prompt real-time problem solving
• Email: support email address available on the contact page
• Phone: dedicated hotlines in various languages are listed

Their comprehensive FAQ section provides basic troubleshooting guidance before contacting human representatives.

User Experience

In terms of user experience, Felixspin features an easy-to-navigate and modern UI, suitable for both desktop and mobile devices. Upon entering the website or application:

1. Landing page showcases featured games and promotional offers
2. Top menu bars direct users to key sections: Casino/Sportsbook/Live casino/ Promotions/Bonuses
3. Footer holds a list of quick links, responsible gaming tools, terms & conditions, contact information

All core functions remain accessible regardless of platform or device used.

Performance

Felixspin has been built with player experience as its top priority and the design makes for excellent performance in various browsers across devices. Their advanced hosting capabilities support millions of simultaneous players without reported downtimes since launch. Overall user satisfaction remains above average compared to similar services due largely to:

• Availability: extensive game collection covering traditional casino entertainment plus modern offerings
• Accessibility: clear navigation structure on both web and mobile platforms ensures everyone finds what they want quickly
• Promotions: rewards scheme keeps new users coming in addition to ongoing loyalty program rewarding existing clients for continued participation
• Support: seamless, high-quality assistance provided at multiple levels (FAQ/Self-Help/Ticketing)

Conclusion

In conclusion, Felixspin online casino games and betting platform provides a comprehensive gaming experience with its wide range of slots, live dealer tables, sportsbooks, mobile options, secure transactions, strong bonuses structure and customer support service.

Its well-designed user interface caters to both experienced players seeking complex high-stakes bets or new gamers who prefer user-friendly approaches. Players will undoubtedly enjoy the diverse offering that this relatively newcomer brings into a competitive market with a significant stake for future growth potential through constant improvements.

While Felixspin is certainly worth considering as an alternative platform, careful analysis of terms, requirements and one’s personal gaming preferences might lead some readers to search further among multiple existing casinos in pursuit of their highest value entertainment.